btjli Privacy Policy

1. Introduction & Scope

btjli ("btjli", "we", "us", "our") is committed to protecting and respecting the privacy of all individuals who use or interact with the btjli platform, including registered players, visitors to the btjli website, and persons who contact us through any support channel.

This Privacy Policy ("Policy") describes the types of personal data we collect, the purposes for which that data is processed, the basis on which we rely to process it, the parties with whom we may share it, and the rights available to you in relation to your personal data. This Policy applies to all data processing activities carried out by btjli in connection with the btjli website located at https://btjli.net and all associated services, features, and communications.

This Policy should be read alongside the btjli Terms & Conditions, which govern the overall relationship between btjli and its registered players. In the event of any inconsistency between this Policy and the Terms & Conditions on a privacy-related matter, this Policy shall prevail.

btjli operates as an offshore platform serving players in Bangladesh and other markets. By accessing the btjli platform, registering an account, or using any btjli service, you consent to the data practices described in this Policy. If you do not consent, you should not use the btjli platform.

2. Data We Collect

btjli collects personal data through several channels including account registration, account usage, customer support interactions, and automated technical means. The categories of personal data we collect are set out below.

2.1 Registration and Identity Data

When you create a btjli account, we collect the following information:

• Full legal name as it appears on your government-issued identity document
• Date of birth (for age verification purposes — btjli is strictly an 18+ platform)
• Email address and mobile phone number
• Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi) and postal code
• Username and encrypted password
• National identity card number, passport number, or driving licence number (collected as part of KYC verification)

2.2 Financial and Payment Data

To facilitate deposits and withdrawals, we collect payment-related information including:

• bKash, Nagad, Rocket, or Upay account numbers associated with your btjli account
• Bank account details for Dutch-Bangla Bank, City Bank, BRAC Bank, or other Bangladeshi banking institutions where bank transfer is used
• Visa or Mastercard details (card number is not stored in full — only partial masked digits and expiry date are retained for reference)
• Transaction history, including deposit amounts, withdrawal requests, and dates of transactions

2.3 Account Activity Data

We record data relating to how you use the btjli platform, including:

• Betting history across all product types including cricket, slots, live casino, and crash games
• Session data including login times, session duration, and logout times (recorded in Bangladesh Standard Time, UTC+6)
• Game preferences, bonus redemption history, and promotional interaction records
• Responsible gaming settings including deposit limits and self-exclusion status

2.4 Technical and Device Data

When you access btjli, our systems automatically collect certain technical information:

• IP address and approximate geographic location derived from IP
• Device type, operating system, and browser type and version
• Referring URLs and navigation paths within the btjli platform
• Cookie identifiers and session tokens (see the Cookies section of this Policy for full details)

2.5 Communications Data

When you contact btjli's customer support team by email or live chat, we retain records of those communications including the content of your messages, the date and time of contact, and the resolution outcome. This data is used to improve service quality and to handle any related disputes or complaints.

3. How We Use Your Data

btjli processes personal data only for defined, legitimate purposes. The table below summarises the primary purposes for which we use the personal data we collect:

Purpose	Data Used	Basis
Account creation and authentication	Registration & identity data	Contract performance
Age and identity verification (KYC)	Identity documents, date of birth	Legal obligation
Processing deposits and withdrawals	Financial and payment data	Contract performance
Anti-fraud and security monitoring	Transaction data, device data, IP	Legitimate interest
Responsible gaming programme	Activity data, limit settings	Legal obligation / legitimate interest
Customer support and dispute resolution	Communications data, account data	Contract performance
Marketing and promotional communications	Email, activity data, preferences	Consent
Platform analytics and improvement	Technical data, activity data	Legitimate interest
Compliance with legal and regulatory obligations	All categories as required	Legal obligation

btjli does not use personal data for automated individual decision-making that produces significant legal effects without human oversight. Where automated tools are used in fraud detection or responsible gaming monitoring, a human review step is incorporated before any consequential action (such as account suspension) is taken.

4. Legal Basis for Processing

btjli processes personal data on the following legal bases, consistent with internationally recognised privacy principles:

• Contract performance: Processing that is necessary to provide the services you have registered for, including account management, payment processing, and game access.
• Legal obligation: Processing required to comply with applicable legal and regulatory requirements, including anti-money laundering obligations, age verification requirements, and record-keeping mandates.
• Legitimate interest: Processing carried out to pursue the legitimate business interests of btjli, including fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights and interests.
• Consent: Processing carried out on the basis of your freely given, specific, informed, and unambiguous consent, primarily in the context of marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

5. Data Sharing & Third Parties

btjli does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. We may, however, share personal data with the following categories of third parties for legitimate operational purposes:

5.1 Payment Service Providers

To process your deposits and withdrawals, btjli shares the minimum necessary financial data with our payment gateway partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard. These partners process data under their own privacy policies and security frameworks, which btjli reviews as part of our due diligence process.

5.2 Identity Verification Partners

btjli works with certified KYC and identity verification service providers to validate the identity and age of registered players. Personal data shared for this purpose is limited to what is strictly necessary for verification and is not retained by verification partners beyond their own legal obligations.

5.3 Technology and Hosting Partners

btjli uses third-party cloud infrastructure, analytics tools, and game studio software to operate the platform. These providers act as data processors on btjli's behalf and are contractually required to process personal data only as directed by btjli and to maintain appropriate security standards.

5.4 Game Providers

Game studios whose products are available on btjli — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive limited session and gameplay data necessary to deliver their games and verify game integrity. They do not receive your full identity profile.

5.5 Legal and Regulatory Disclosure

btjli may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, court order, or in connection with the prevention, detection, or investigation of fraud or other criminal activity. In such cases, btjli will disclose only the minimum data required and will, where legally permitted, notify the affected player of the disclosure.

6. Cookies & Tracking Technologies

btjli uses cookies and similar tracking technologies (including local storage tokens and session identifiers) to operate the platform, maintain your logged-in state, and understand how players interact with the site. The categories of cookies used by btjli are as follows:

6.1 Strictly Necessary Cookies

These cookies are essential for the btjli platform to function. They enable core features such as secure login session management, shopping cart equivalents in the cashier, and security token validation. Strictly necessary cookies cannot be disabled without materially impairing platform functionality.

6.2 Performance and Analytics Cookies

Performance cookies collect aggregated, anonymised data about how players navigate the btjli platform, which pages are visited most frequently, and where error events occur. This data helps btjli improve site performance and user experience. Analytics cookies do not identify you personally.

6.3 Functional Cookies

Functional cookies remember your preferences such as language settings, display preferences, and responsible gaming reminder configurations. They are not strictly necessary but improve the quality of your btjli experience.

6.4 Marketing and Targeting Cookies

With your consent, btjli may use marketing cookies to deliver promotional content relevant to your interests and gaming activity. You may withdraw consent for marketing cookies at any time through your account settings. Withdrawal of marketing cookie consent does not affect your ability to use any core btjli service.

You may also manage cookie preferences through your browser settings. Blocking all cookies may impact certain platform features. btjli's cookie settings panel is accessible from the account settings area of the platform.

7. Data Retention

btjli retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by applicable law or legitimate business necessity.

• Active account data: Retained for the lifetime of the account and for a period of five years following account closure, in accordance with anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five years from the date of the transaction, consistent with financial record-keeping best practice.
• KYC verification documents: Retained for five years from the date of verification or account closure, whichever is later.
• Customer support communications: Retained for three years from the date of the most recent communication in a support thread.
• Marketing consent records: Retained for three years from the date on which consent was granted or last reconfirmed, or until consent is withdrawn.
• Technical and device data: Retained in aggregated or anonymised form for up to two years for analytics purposes.

When personal data is no longer required, btjli will securely delete or anonymise it in accordance with our internal data disposal procedures. Players may request earlier deletion of certain categories of data subject to the provisions of the Your Privacy Rights section below.

8. Data Security Measures

btjli implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• End-to-end SSL/TLS encryption for all data transmitted between your device and btjli servers
• AES-256 encryption at rest for sensitive data fields including stored payment references and identity document metadata
• Multi-factor authentication options for player accounts, reducing the risk of unauthorised account access
• Role-based access controls limiting internal data access to authorised personnel only, with all access events logged and audited
• Regular vulnerability assessments and penetration testing of the btjli platform infrastructure
• Incident response procedures to detect, contain, and remediate data security incidents in a timely manner

While btjli takes all reasonable precautions to safeguard your personal data, no internet-based platform can guarantee absolute security. Players are encouraged to use a strong, unique password for their btjli account and to enable available multi-factor authentication features.

9. Your Privacy Rights

As a btjli player, you hold the following rights in relation to your personal data. Requests to exercise these rights should be directed to [email protected] with the subject line "Privacy Rights Request". btjli will respond within 30 days of receiving a valid, verified request.

• Right of access: You may request a copy of the personal data btjli holds about you, along with information about how it is processed.
• Right to rectification: You may request correction of inaccurate or incomplete personal data held by btjli. Minor corrections (such as updating your phone number or email address) can be made directly within your account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where the processing is unlawful. This right is subject to overriding legal retention obligations (such as anti-money laundering record-keeping) that may prevent full erasure.
• Right to restriction: You may request that btjli restricts processing of your data in certain circumstances, such as while a rectification request is under review.
• Right to data portability: Where processing is based on your consent or on contract performance, you may request a machine-readable copy of the personal data you have provided to btjli.
• Right to object: You may object to processing carried out on the basis of legitimate interest, including profiling for fraud detection purposes. btjli will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent (principally marketing communications and non-essential cookies), you may withdraw consent at any time. Withdrawal does not affect the lawfulness of prior processing.

btjli will not charge a fee for exercising any of the above rights in standard circumstances. Where requests are manifestly unfounded or excessive, btjli reserves the right to charge a reasonable administrative fee or to decline the request, with written explanation provided.

10. Minors & Age Verification

The btjli platform is strictly for adults aged 18 and above. btjli does not knowingly collect personal data from any individual under the age of 18. Age verification is a mandatory step in the btjli account registration process and may be required at any subsequent point during the account lifecycle.

If btjli discovers that personal data has been collected from an individual who was under the age of 18 at the time of registration, that account will be closed immediately, all associated data will be deleted from active systems, and any deposits or winnings accrued while the underage player was active will be voided and returned where possible in accordance with our Terms & Conditions.

Parents or guardians who believe their child has registered a btjli account should contact [email protected] immediately. btjli treats such reports with the highest priority and will act on them within 24 hours.

11. Updates to This Policy

btjli may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable legal requirements, or platform features. When material changes are made, we will notify registered players by email to the address associated with their btjli account and will update the "Last Reviewed" date displayed at the top of this page.

We encourage players to review this Policy periodically to stay informed about how btjli protects their personal data. The version of this Policy in effect at the time of any particular data processing activity will govern that activity. If you disagree with a material change to this Policy, you should cease using the btjli platform and contact support to arrange account closure.

12. Contact & Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data btjli holds about you, please contact our support team using the details below. All privacy-related enquiries are handled with care and responded to within the timeframes set out in this Policy.